Crisis communications support

Your reputation is crucial and when it’s threatened, there are few worse feelings. Which is why you need calm, expert crisis communications support. In the modern landscape of global news and social media, when crises hit, they hit hard and fast. That’s why our clients rely on Scott Hamilton Media to provide crucial crisis communications guidance. When the pressure is on and the media are at the door, we’re at the end of the phone.

Crisis comms support before, during and after your crisis

What does the best crisis communications support consist of? Firstly, the most effective antidote to a crisis is the plan you already have in place. So Scott works with in-house teams and senior executivess to develop risk management plans to for the kind of crisis you might face. Talk to us about a review of your potential issues and how they could impact your operations, your staff and your bottom line. Then we can work with you to create the plan you need, creating key messages and statements, procedures for staffing and resources and IT. Secondly, plans are only good if they work in practice. That’s why we work with organisations to stress test their crisis comms plans (see how we help clients exercise crisis plans here). Finally, however good your preparation has been, the best crisis comms consultants will also be available when the crisis actually hits.

Cool, calm, realistic crisis communications support

If you’re in crisis right now, get in touch. With more than 20 years’ experience as a journalist and crisis communications consultant, Scott Hamilton Media can help. Scott brings calm and confidence, and an understanding of how the media work and how the public react. And the experience to sit down with executives, founders, owners and trustees to talk them through the response. We will get to the route of the problem, give you clear and thoughtful guidance, and help you through the minefield.